4. Contact Information

Contact Laurel

For questions about an order, return, delivery, product, or payment, contact the Laurel Support Team.

Email: laurel.support1@gmail.com
Phone: 0534975257
Business name: יעקב רייזברג, trading as Laurel
Business registration number: 339685349
Registered address: Moshe Sharet 12, Tiberias

Support hours

• Sunday–Thursday: 9:00 a.m.–4:00 p.m.

• Friday: 9:00 a.m.–1:00 p.m.

• Saturday: Closed

• Time zone: Israel Time

We aim to respond as soon as possible and normally within 48 hours. Messages received outside support hours will be handled on the next working day.

For faster assistance, include your full name, order number, and the email address used at checkout. Do not send card numbers, passwords, or other sensitive payment information.

Returns must be authorized before shipment. Do not mail a return to the registered business address unless the support team confirms in writing that it is the correct return facility.